Last updated: 04/2025

At Joseph Richard Florals LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

When you interact with our site, we may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party gateways)

b. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our site

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order status and customer support

  • Send marketing emails (only if you’ve opted in)

  • Improve our website and services

  • Comply with legal requirements

We will never sell or rent your personal information to third parties.

3. Cookies

Our site uses cookies to:

  • Improve your browsing experience

  • Remember your preferences and shopping cart

  • Analyze traffic and site performance

You can disable cookies through your browser settings, but this may impact the site’s functionality.

4. Third-Party Services

We use trusted third-party services (such as payment processors, delivery platforms, or email marketing tools). These services only receive the necessary data to perform their function and are not authorized to use it for other purposes.

Examples include:

  • Stripe, PayPal (payment processing)

  • Google Analytics (site usage analysis)

  • Mailchimp or Klaviyo (email communications)

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to your data

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at luigi@josephrichardflorals.com.

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with the updated date. We encourage you to review this page regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us:

Email: luigi@josephrichardflorals.com
Phone: (914) 273-3361
Address: 418 Main St. Armonk, NY 10504

Privacy Policy